Primo Sentinel 25 x 1 Wheelchair Tyre

Order Dispatch: All orders placed before 1:00pm Monday to Friday (Excluding Bank Holidays) are shipped the same day where possible. Any orders placed after 1:00pm Friday will be shipped the following working day (Monday). Unless the next day is a Bank Holiday, else they will ship the following working day.

Shipping Locations: UK Only. No International shipping available.

'Royal Mail 1st Class - ‘Aims to deliver the next working day, including Saturdays’ (excluding Bank Holidays) from £3.95 

'Royal Mail 2nd Class - ‘Delivery in two to three working days, including Saturdays’ (excluding Bank Holidays) from £2.95

(Directly quoted from the Royal Mail)

Please Note: any reference to 'Royal Mail 24™' and 'Royal Mail 48™' are Official Royal Mail Service names and should not be interpreted as '24 Hour Delivery' and '48 Hour Delivery'.

All orders are sent using either a Signature service (for high value orders) or Tracked Click & Drop for all other others to give you added peace of mind.

Where a fully tracked service is used, the tracking reference will be emailed to you the same day of shipping.

*Special Offers / 'Free Shipping' offers - When running a free shipping offer the default service used will be Royal Mail 2nd Class as per above unless otherwise stated. Any discount codes used for 'Free Shipping' must be applied at time of checkout and will not automatically be applied.

Please note: if/when any Industrial Action takes place with the Postal Services, orders will be dispatched at the next available opportunity when services resume.

In some cases same day dispatch may not be possible for high volume orders due to stock availability.

Express shipping option relates to the selection of Royal Mail 1st Class.

NOTE:

Forwarding Companies: We reserve the right to cancel any order where a forwarding company address is used.

Temporary Address: Also, we reserve the right to cancel any orders where a Temporary address is being used (e.g hotel, B&B, caravan park, etc).

Incorrect Address: If a buyer uses an incorrect address at the time of placing an order and their order is unable to be delivered due to this incorrect or incomplete address; any applicable refund will be less the outgoing P&P paid by the buyer. We will of course try to identify any obvious address errors and we will contact you for confirmation. Your order will be held until your confirmation.

You are welcome to return your order within 90 days of receipt of the item in the original and unopened condition. Return postage costs are at the buyer’s expense. Our Returns Policy lasts 90 days. If 90 days have gone by since the receipt of the goods, unfortunately we can’t offer you a refund or exchange as the Returns period has elapsed. Any return that arrives with us outside of the 90 days return period as noted above will not be accepted. If delivered, it will be for the buyer to arrange collection of their goods/ their return at their cost. If the buyer does not collect the incorrectly returned goods, we, the Seller reserves the right to dispose of any goods that are wrongly returned / not collected within 14 days of their arrival with us, the Seller.

If in the unlikely event there is an issue with either; orders in transit, item received not what was ordered, item damaged or defective, or you feel it was not consistent with our advertising representation, please contact us ASAP, ideally via email (this is for easy buyer and seller reference).

We take any issue seriously and consistently resolve any matter fully, swiftly and to your utmost satisfaction.

In the event of an incorrect purchase or change of mind, please note the buyer bares all return costs. In addition; any tyre items that have been fitted (but not used) will be subject to a £10 or 10% restocking charge (which ever is greater). For any item that has been used and returned; we cannot provide a refund and it will be at your own expense to arrange for the items to be collected/re-delivered. This is because we cannot resell them once it has been used. We reserve the right to inspect returned items and determine whether they are in their original condition. Note: Buyer’s are responsible for the safe return of the items and bare all postage costs in the event of an ordering error or change of mind.

Please contact us via email to arrange a return.

DO NOT RETURN ANY ITEM WITHOUT PRIOR AUTHORISATION, ELSE IT WILL BE REFUSED.