You are welcome to return your order within 90 days of receipt of the item in the original and unopened condition. Return postage costs are at the buyer’s expense.
Our Returns Policy lasts 90 days. If 90 days have gone by since the receipt of the goods, unfortunately we can’t offer you a refund or exchange as the Returns period has elapsed.
Any return that arrives with us outside of the 90 days return period as noted above will not be accepted. If delivered, it will be for the buyer to arrange collection of their goods/ their return at their cost. If the buyer does not collect the incorrectly returned goods, we, the Seller reserves the right to dispose of any goods that are wrongly returned / not collected within 14 days of their arrival with us, the Seller.
If in the unlikely event there is an issue with either; orders in transit, item received not what was ordered, item damaged or defective, or you feel it was not consistent with our advertising representation, please contact us ASAP, ideally via email (this is for easy buyer and seller reference).
We take any issue seriously and consistently resolve any matter fully, swiftly and to your utmost satisfaction.
Note: Buyer’s are responsible for the safe return of the items and bare all postage costs in the event of an ordering error or change of mind.
In the event of an incorrect purchase or change of mind, please note the buyer bares all return costs. In addition; any tyre item(s) that have been fitted (but not used) will be subject to a £10 or 10% restocking charge (which ever is greater).
For any item that has been used and returned; we cannot provide a refund and it will be at your own expense to arrange for the items to be collected/re-delivered to you. This is because we cannot resell them once it/they have been used.
We reserve the right to inspect returned items and determine whether they are in their original condition. Note: Buyer’s are responsible for the safe return of the items and bare all postage costs in the event of an ordering error or change of mind.
Please contact us via email to arrange a return.
PLEASE DO NOT RETURN ANY ITEM WITHOUT PRIOR AUTHORISATION, ELSE IT MAY BE REFUSED.
If you've any questions regarding returns or you wish to commence a return, please contact us.